samedi 25 janvier 2014

TwitterToolsReviews

TwitterToolsReviews


Facebook Updates News Feed for Pages: This Week in Social Media

Posted: 25 Jan 2014 03:00 AM PST

social media researchWelcome to our weekly edition of what's hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention.

What's New This Week?

Facebook Tweaks Algorithm for Pages: With this latest change, "page admins can expect a decrease in the distribution of their text status updates, but they may see some increases in engagement and distribution for other story types."

facebook link share

"The best way to share a link after this update will be to use a link-share."

Twitter Rolls Out Analytics for Twitter Cards: "You can gain insight into how your content is performing on Twitter, and find personalized tips to help make more strategic decisions about your use of cards."

Pinterest Supports GIFs: "For starters, you'll be able to play your GIFs on the web, but (Pinterest will) be sure to bring them to your mobile soon."

gif from pinterest

Pinterest is supporting "GIFs in all their animated glory!"

Other social media news worth following:

Facebook Testing Ads in Mobile Apps: Facebook is "running a small test to show Facebook ads in mobile apps." Facebook's "aim is to demonstrate even greater reach with the same power of Facebook targeting for advertisers both on and off Facebook."

Here's a cool social media tool worth checking out:

LoveList: "With LoveList, you can combine your love of shopping with your Pinterest obsession and instantly add items to your boards—just point and pin!"

Weekly Marketing Tip

Here we bring you weekly marketing tips from Michael Stelzner, founder of Social Media Examiner:


How to Get Your Customers to Tweet About You

Other Mentions

Introducing Social Media Marketing World: 60+ pros help you master social media marketing! Join Chris Brogan (co-author of The Impact Equation), Mari Smith (co-author of Facebook Marketing: An Hour a Day), Michael Hyatt (author of Platform), Jay Baer (author of Youtility), John Jantsch (author of Duct Tape Marketing), Amy Porterfield (co-author of Facebook Marketing All-in-One for Dummies), Mark Schaefer (author of Tao of Twitter), Michael Stelzner (author of Launch) and experts from more than a dozen brands as they reveal proven social media marketing tactics at Social Media Marketing World 2014—Social Media Examiner's mega-conference in beautiful San Diego, California.

Check out this overview of the conference or click here for more details.

What do you think? Please share your comments below.

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The post Facebook Updates News Feed for Pages: This Week in Social Media appeared first on TwitterToolsReviews.

15 #Awesome Small #Business #Twitter Tips

Posted: 24 Jan 2014 11:17 PM PST

twitter-tips-for-small-business

If you use Twitter the wrong way or ignore Twitter it can harm your brand and cost your small business customers and sales.

However, if you apply the Twitter tips and tools in this post I am certain you can significantly accelerate the success of your business on Twitter!

The key to successful Twitter marketing is to focus on building strong relationships with your customers and prospects.

Rather than just trying to sell and promote seek to help and engage and you will build a network of people who want to learn more about you and will choose to do business with you above the competition.

 

The best way to get new followers for your Business and get your business started on Twitter is to follow the people and businesses you already know. If these accounts are active on Twitter there is a great chance that they will follow you back.

Once you follow people you already know the next step is to follow highly relevant people to your business.

These people that are most relevant to you are the most likely to follow you back and to re-tweet you. Don't be afraid to search Twitter and engage with people who are already talking about your business and topics that matter to you.

From my experience managing Twitter accounts for several different businesses I can say without a doubt that there is a correlation between the amount of personality a Twitter brand has and the success it achieves.

People simply connect better with other people than they do with brands, so make sure it is apparent who the people are who are tweeting on behalf of your brand.

Twitter Tips to Help Small Business Owners

1. Use Twitter Directories to Promote Your Business & Network

Add your business to categories related to your niche and find other people to network with in your niche.

2. Optimize Your Avatar

Many business owners want to use the business logo as their Twitter avatar, and this is understandable, but you should consider using a picture of your team or of the person managing the account and including the logo in the corner of the image.

3. Customize your Twitter Background

Include pictures of the person or people who manage the account on your background. The more personal you can make your Twitter brand, the better.

A cool free tool for creating custom Twitter backgrounds is Themelon by Colour Lovers.

4. Use Twitter Marketing Software

Rapidly build a targeted network of followers by using the tool TweetAdder.  With TweetAdder you can build connections with people based on specific keywords in their bios, keywords they have tweeted, location, and several other .

Although following people is a great strategy for creating new connections you don't want to follow more people than follow you.  One way you can avoid this is by using the tool Manage Flitter to remove inactive accounts (users who have not tweeted in 30 days) by up to 100 people at a time.  See the image below for a better idea of how this app works.

manage-flitter-unfollow-inactive-accounts

5. Integrate Twitter with Linkedin

Twitter and Linkedin recently reached a deal so that Twitter tweets could be imported as a Linkedin status and tweets can be exported to Twitter from Linkedin.

Updating Twitter from Linkedin is simple.twitter-and-linkedin

Once you click the Twitter link from your profile you can setup a Twitter account in a few steps. After this you will be able to click the more tab, then Tweets and that will take you to a page that displays your twitter feed and has the status box (pictured above) which you can use to send a tweet. By checking the box above the "Update Twitter" button you can also assign a tweet as your linkedin status.

Updating Linkedin from Twitter

Making this connection is simple. All you need to do is specify on the Twitter settings page of Linkedin if you want to either import all tweets, or only the tweets that contain the hashtag #in.

6. Check out the Twitter Business Portal

Business.twitter.com is a newly developed resource guide for businesses getting started on twitter.

This resource is essentially a 101 guide that seeks to answer many of the common questions business owners may have about Twitter.

business-dot-twitter-dot-com

Topics discussed include:

  • So how does it work?
  • So how do businesses use Twitter?
  • So what does Twitter do for businesses?
  • Getting Started
  • Increasing Sales
  • Connecting with customers

7. Build Rapport with Retweets

Especially when trying to network with influencers you will have a greater chance of getting a response if you first retweet some of their content first.

need-a-retweet

Use classic style retweets (ie: RT @username) rather than the new style because this will get you into the mention stream of the person you are retweeting which means they have a better chance of noticing you.

If you have retweeted someone a few times before you try to engage them in a conversation there is a better chance that they will respond since they don't want to risk alienating you and not getting any more retweets in the future.

If you want to learn how to get more retweets check out this article I wrote with 35 tips about how to get more retweets.

8. Time Your Tweets for Maximum Effect

Focusing the timing of your tweets on Twitter is a great way to increase your reach, and get more traffic to the links you share.

Check out this post to learn the stats about peak twitter times and my best strategies about timing your tweets for maximum reach.

9. Get More Twitter Followers

The more followers you have the easier it will be to spread the word about your business far and wide.

If you want more followers there are plenty of options, check out this post I wrote with 50 tips about how to get more followers if you want to discover my best follower getting secrets.

For those interested in investing in more Twitter followers I recommend the service Grow My Twitter Network.

10. Search for Terms Related to Your Biz

I recommend using a Twitter management application such as TweetDeck or Hootsuite so that in addition to viewing your new mentons you can also scan live tweets about terms that matter to your business.

The name of your business is one search term to keep on your radar, and monitoring keywords that are related to your niche is important as well.

There are free Twitter tools such as tweetbeep and nutshell mail that can send you daily updates so that you are always in the loop about tweets that matter to your biz.

11. Tweet Photos

Pictures get great engagement and retweets on Twitter and they humanize you brand.

Some cool tools to consider using are listed below. My favorite tools are emboldened:

  • TwitPic - TwitPic lets you share photos on Twitter
  • FlickToTwitt - Post a photo to flickr and announce it right away on Twitter
  • Twitsig - Your tweets as images
  • Twiddeo - Twitter with video
  • Flittr - Picture your words
  • Twi.tt – Anything and everything
  • TwitnGo - Quick photo posts to Twitter
  • TwitImg - Keep everyone up to date by using your latest Twitter status, displayed in the form of an appealing image
  • Twitgoo - Share your pictures on Twitter
  • SnapTweet - Send your Flickr photos to Twitter
  • 2Tweet - Tweet multiple photos and videos
  • Zannel - Instantly share your pics, videos and text to Twitter
  • ScreenTweet - ScreenTweet shares videos, pictures, screen shots, and images on Twitter
  • Greetter - Share photos and videos on Twitter
  • img.ly – Photo sharing service for Twitter
  • Instagram – iPhone photo sharing service. Won app of the year from Apple.
  • Tweetphoto - Photo sharing made simple
  • TweetMojo - Share your videos, webcam, photos, docs and more on Twitter
  • Twittergram - Send your Flickr pix to Twitter and show people what you're up to
  • Twitpickr - an easy way to upload your TwitPic images to Flickr
  • Yfrog - Share your images and videos on Twitter

12. Don't Bother With DM's

Personally my DM inbox is 90% spam so I don't bother checking it for days at a time. Many people don't check their DM inbox at all so if you send someone a direct message there is a terrible way to connect.

Use @ mentions to spark conversation, or send a message to the person on Facebook. These ways your chance of getting a response is significantly better.

13. Analyze Your Progress

There are several powerful free Twitter Analytics tools that can help you measure the progress you are making on Twitter.

When you analyse and visualize your activity on Twitter you can get a better idea of what is working and what is not so that you can optimize your actions to create a bigger network and a more engaged following.

14. Engage the Influencers in Your Niche

The largest twitter directory wefollow organizes people from most to least followed. You can use this organization to identify the people in your niche with the largest followings.

By focusing your networking activities on engaging with people who have large networks you stand to benefit from their reach as they engage with you as well.

Wefollow allows you to add yourself to up to five interest categories in their directory. By strategically choosing and adding yourself to long tail terms that have members with fewer followers than you, you will be seen as an influencer in that niche by everyone else who checks out that directory category.

15. Leverage Twitter Lists

If you include someone on a Twitter list this is far more effective for getting their attention than simply following them.

Even if you create a simple list called "cool people" or something like that, which is not subject specific, the fact that you took a few extra moments to include someone in that list shows them that you have them on your radar.

Listing people is also a great way to get listed since some people feel inclined to return the favour.

Bonus Tip

If tweeting in a team use cotags to identify who it is that is doing the tweeting.  Cotags are initials that identify who is tweeting when multiple people manage one account.  For example, if I was tweeting as part of a tweet I would end every tweet with my initials like so: ^GK.

For best results include pictures with names and cotags of the different people who tweet for the account on the Twitter page background for that account.

Next Level Twitter Tips

Sign up for my free Twitter eCourse for some of my most powerful Twitter tips, free updates, and a free .pdf!

How do you use Twitter in Your Small Business?

Let us know how you use Twitter in your business in the comments below!

The post 15 #Awesome Small #Business #Twitter Tips appeared first on GrowYourTwitterNetwork.

The post 15 #Awesome Small #Business #Twitter Tips appeared first on TwitterToolsReviews.

find a job with twitter

Posted: 24 Jan 2014 03:46 PM PST

how-to-find-a-job-with-twitter

Opportunities to find a job are everywhere on Twitter.  Getting these jobs takes some different tactics than traditionally.  Resume’s are becoming less important as the importance of a solid social media community continues to increase.

In this article I cover 10 tips that will help you find a job with Twitter by identifying more job opportunities and positioning yourself as the best person for the job.

1. Start a #HireMe Campaign

Let your followers know you are on the hunt for a new job.

Make sure your LinkedIn profile is up to date and send a tweet sharing your profile link.

Tweet valuable resources and do your best to help your audience out.  You can help people in your Twitter network by sharing their content, recommending them, and helping them build buzz about content they are sharing.

If you have helped others they will feel inclined to reciprocate the helpfulness, so when they see that you are on a #jobhunt they will be more likely to help you out if they can.

2. Use Job Hunting #Hashtagsjob-hunting

Send a tweet asking if anyone knows about new opportunities in your niche.

You can use #hashtags to let people know you are doing a #jobsearch.

Job Listings:

You can find general job advice and lots of listings through hashtags like #jobs, #recruiting, #jobadvice, #jobposting, #jobhunt and #jobsearch.

To narrow it down seek out more specific hashtags, such as or #prjobs or #salesjobs.

Job-Related and Industry Chats:

Getting involved with industry chats is a way to show your industry in a particular field and represent yourself as a knowledgeable person.

Also, if your search isn’t going so well, get involved in job-related chats, such as #jobhuntchat, #careerchat, and #hirefriday for friendly advice.

3. Build a Strong Network

A lot of successful Twitter job stories actually end with the punchline, “I wasn’t even looking for a job.”

The stronger your network is the more of a reason there is for employers to hire you, if you are willing to tweet on behalf of your employer.

4. Connect with Recruiters

Using the Twitter Marketing software TweetAdder I did a search for any Twitter accounts with the keyword “recruiter” in their bio.

The search returned: 5425 people with the word “recruiter” in their bio.

tweeradder-bio-search

A bio search is not the only way to use TweetAdder to build connections, you can also follow all people on Twitter list, or people who have recently tweeted a keyword or phrase you want to target.

To discover how to use TweetAdder for maximum effect check out this TweetAdder networking success guide.

5. Optimize Your Bio

Include a link to an online CV or resume in your bio.

Make it clear that you are seeking employment and taking action to find a job.  Let people know about the kind of position you are looking for.

Ask your audience to share your profile with potential employers and make it easy for people to contact you for more information.

Get your followers to connect with you on LinkedIn and take the time to create a complete LinkedIn profile.

6. Position Yourself as an Expert

Be a thought leader.

Speak your mind and back up your thoughts with facts.

Spark discussion with people who have large followings.

Insightful quotes and quality content are two tried and tested content marketing strategies that work very well for gaining recognition as an expert in your niche.

Having more followers also creates the perception of expertise.  If you want more Twitter followers I recommend you check out these 50 innovative tips and the service Grow My Twitter Network.

 

getmoretwitterfollowers-logo

 

7. Use a Twitter Job Search Engine

TwitJobSearch is one search engine for finding jobs on Twitter.  Below you can see what it looks like.

twit-job-search

Tweetmyjobs is another Twitter job search engine.  This jobs search engine seems more enhanced than TwitJobSearch but requires that you sign up for a free account before they deliver any search results.

tweet-my-jobs

If these two tools do not give you what you are looking for a great place to look is Twitter’s advanced search engine.  The nice thing about Twitter’s search engine is it makes it easy to search all tweets and focus in on the tweets that matter the most to you.

 twitter-advanced-search

8. Start a Blog

If you own a successful blog this will be a clear indicator to any employer that you are a capable content marketer who could help create similar success for a prospective employer.

Having a blog also places you in the position of the expert and enables you to develop your voice while building trust with your audience as you deliver value.

blog-earth

9. Follow Job Search Lists & Accounts

The Twitter account @JobHuntOrg created a Twitter list with 180 members that all tweet about new job opportunities!  Here is the link: https://twitter.com/JobHuntOrg/job-listings/

Another interesting list comes from @betterjobsearch and he describes the list as “Specialists in reporting, consulting and for job seekers, listings, job fairs.”  This Twitter list has 476 members.  Here’s the link: https://twitter.com/betterjobsearch/job-guru-career-work

find-a-job-with-twitter

Twitter Accounts That Post Job Openings

job-openingsBelow you will find some Twitter accounts and lists related to different people on Twitter who are involved in the #JobSearch niche.

#JobOpening is another hashtag worth researching.

By company

@attjobs – Jobs at AT&T
@mtvnetworksjobs - Jobs at MTV
@TRCareers – Jobs from Thomson Reuters

By field

@alldevjobs - Developer jobs
@ArtDirectorJobs – Art director jobs
@cwjobs - Copywriter jobs
@jobsinhiphop – Jobs in Hip-Hop
@journalism_jobs - Jobs in journalism
@juicyjobs – Green jobs
@libgig_jobs - Library Jobs
@mediabistrojobs - Media job listings from mediabistro.com
@medical_jobs - Medical jobs
@media_pros – Jobs for media professionals
@narmsjobs – Retail marketing jobs
@PRSAjobcenter – Jobs in public relations, communications and marketing
@reflectx - Physical Therapy jobs
@seojobs - SEO job listings
@socialmediajob - Jobs in social media
@travelmaxallied - Healthcare jobs
@travelnursejob - Jobs for traveling nurses
@usmusicjobs - US Music Jobs
@web_design_jobs - Web design and other graphics jobs

By job type

@findinternships – Internships and entry level jobs for college students
@freelance_jobs – Freelance jobs
@heatherhuhman – Entry level jobs and internships

By region

@MyBristolJobs – Job listings from mybristoljobs.co.uk
@chicagowebjobs – Web-related jobs in Chicago
@ChicagoTechJobs – Technology jobs in the greater Chicago area
@ITJobsLondon – IT jobs in London
@ITJobsSydney – IT jobs in Sydney, Australia
@JobsBoston - Jobs in the greater Boston area
@jobshawaii – Jobs in Hawaii
@NewYorkTechJobs – Technology jobs in the greater New York area
@PDXJobs – Jobs in Portland, Oregon
@sdjobs - San Diego technology jobs
@sfmobilejobs – Mobile Web and Digital Media jobs in Silicon Valley
@mtltweetjobs - PR/marketing/social media/tech jobs in Montreal
@TopJobsInLondon - Top jobs in London, UK
@web20jobs - UK-based web 2.0 jobs

General

@betterjobsearch
@SparkHire
@ResumeInterview
@CareerHelper
@linkedIn
@Glassdoor
@JobAngels – Helping the unemployed find jobs
@indeed - One search. All jobs.
@jobshouts – General job postings
@simplyhired - Job search site
@StartUpHire – Jobs at VC backed companies
@twithire - Job board service

10. Take the Conversation Offline

Once you have established a connection with a recruiter or employer who has a job offer you are interested in the next step is to take your conversation to the next level with a call.

Connect on Skype or get a phone number and set up a phone interview.  Often there are multiple interviews but sometimes if the interview goes well enough that might be all you need to get the job!

Keep calm when your interview is on

According to Scott Rosenfield of Men’s Health “when it comes down to two equal candidates, employers hire the guy they'd be more likely to hang out with.”

So don’t take yourself too seriously.

Keep a calm and friendly attitude in your interview and it will pay off if you are up against uptight competition.

Feedback

Have you ever gotten a job opportunity because of Twitter?

Leave a comment and let us know how Twitter has helped you with your #JobSearch.

The post find a job with twitter appeared first on GrowYourTwitterNetwork.

The post find a job with twitter appeared first on TwitterToolsReviews.

10 golden rules of twitter

Posted: 24 Jan 2014 09:15 AM PST

10-golden-rules-of-twitter-new

If you ever wanted to know what the traits of highly successful Twitter users you've come to the right place.  The 10 Golden Rules of Twitter will help make you a  Twitter success by modeling the masters.

Brian Solis, Chris Brogan and myself engage with the following Twitter tactics on a daily basis, and you will find most if not all of them exhibited by any successful social media guru.  Apply these strategies to your own Twitter presence and your following will start to really grow.

You get out of Twitter what you put in to it so invest time into networking and engaging on a daily basis and the good karma that you build will compound and come back to you in time!

1. Reciprocity is Key

Follow and be followed, Retweet and be retweeted, follow and be followed.  You have got to give in order to get, and the more time you are willing to invest in others the more likely they are to give you the time of day.  Reciprocity is a powerful thing, and the main reason for the 255,000 followers I have currently, and the 400,000+ followers I have been able to build for the various accounts I have managed.

Once your network grows to several thousand followers don't let it get to your head, I try to respond to everyone who is not an ass that sends me an @mention, and I even respond to some of the asses.  Haha, but seriously this is key if you want to build a big brand and a strong network.  Look at any Twitter giant and you will see that they have thousands and thousands of tweets and many are conversational.  You've got to talk to people to really connect with them, it's just that simple.

2. Schedule Your Golden Tweetsgolden-tweet

Twitter traffic varies throughout the day, and throughout the week.  The busiest time on Twitter is at the end of the work day, between 3-5pm.  Weekdays are far busier than weekends, and Thursday and Friday are the busiest days of the week.  If you have solid content tweet it out when it can have the greatest impact.

Take a note from the most retweeted tweets of 2010 to get an idea of what works.

The golden tweet of 2011 shows that offering an incentive for retweets works. I have used a tactic similar to the Wendy's tweet below to net over 100 retweets.

In 2012 the most tweeted tweet of the year, and of all time, was from Barack Obama with his election victory tweet "Four more years."

3. Twitter Tools are Best Thing Since Sliced Bread

Of course I have a bias having written the Twitter Tools Book, but Twitter Tools really are the bomb.  From Hootsuite, to Manage Flitter, to Twitter Marketing Software, to TweetDeck (which just sold for $30 million), and the list goes on.

By learning how Twitter Tools can work for you, you will give yourself  a competitive advantage over millions of others who neglect these powerful tools.

4. List Liberally

These days people tend to pay more attention to the people who list them than the people who follow them.  Some people recklessly auto-follow people, and this I do not recommend, but it still happens and these robotic follows devalue the action following someone.  To really get someone's attention the best way is to talk to them, and listing is a powerful method as well.

Create lists for your different interests, for example I have a runners list, an entrepreneurs list, and a Twitter Tools list.  Tweet about your lists and there is a good chance that people will follow them.  If your list gains enough followers it will gain greater visibility in list directories like Listorious.

5. Engage

engageThis tip is straight from my friend Brian Solis, and it has worked exceptionally well.  Brian has a massive network at this point and yet he still responds to every comment on his blog and to comments on his Facebook walls and on Twitter.  This takes plenty of effort but it is the reason why Brian has so much influence.  To learn more about this method I recommend that you grab a copy of  Brian's book Engage!

6. Relationships Take Time

Relationships are not instantaneous, the take communication and sharing over time.  To build deeper relationships with people you meet on Twitter it might make sense to connect with them on Facebook as well.

To facilitate Facebook connections I created a custom design for my Twitter background that features a link to my Facebook profile.  On my blogs I try to respond to anyone who leaves a comment if it makes sense to do so.  If they have a blog as well I might take a minute and visit it to return the favor.

7. Add Value

This point has been key to my success on Twitter, and my ability to achieve thousands of retweets.  Even if you are not an avid content creator you can still add serious value by sharing awesome content.

Use Twitter Lists to create streams of people who share the best information and then share the  best content that they share.  Browse the biggest blogs to find the best content and create lists of epic content.  The more value you are able to add the more people will people will realize that you are a valuable person to follow!

8. Don't Focus on Selling

Everyone likes to buy things but no-one likes to be sold.  Twitter is a place to build relationships, and if you focus on doing that people will click your links and look for products that you have to offer.  Focus on the connections and the cash will flow.

9. You are Your Brand

Resist the urge to use your profile picture as your avatar.  You are your brand, so act respectable if you want respect.  Try not to spam Twitter will dozens of Tweets in as many minutes.  I tend to tweet about one tweet an hour, sometimes a little more, sometimes much less.  Conversational tweets don't count, as they are only seen by people who are following both people tweeting.

10. Remember that Twitter is Still a Baby

Although Twitter is a household word at this point it is still only about 5 years old and it's only been mainstream for less than two.  This means that there are still epic developments to come.  By having knowledge about the latest and greatest tools and tips you will be ahead of the curve and you will be able to skyrocket your Twitter success.  Sign up for our free Twitter Course and we will let you know about our latest articles when they go live.

Feedback

Leave a comment below and let me know what you think of Twitter's Golden Rules!

The post 10 golden rules of twitter appeared first on GrowYourTwitterNetwork.

The post 10 golden rules of twitter appeared first on TwitterToolsReviews.

Relationship Marketing: How to Build Meaningful Connections that Lead to Business

Posted: 24 Jan 2014 03:00 AM PST

Do you want to develop relationships that will lead to business?

Are you wondering how you can use social media to build valuable connections?

To learn about the importance of relationships in business, I interview Ted Rubin for this episode of the Social Media Marketing podcast.

More About This Show

Social Media Marketing Podcast w/ Michael Stelzner

The Social Media Marketing podcast is a show from Social Media Examiner.

It's designed to help busy marketers and business owners discover what works with social media marketing.

The show format is on-demand talk radio (also known as podcasting).

In this episode, I interview Ted Rubin, co-author of Return on Relationship. He's also the former chief social marketing officer for Collective Bias and OpenSky. Prior to that, Ted was the CMO for e.l.f. Cosmetics.

Ted shares the best ways to start to grow your online connections via social media.

You'll learn what you need to include in your profile and why return on relationship is the most important thing for a business or brand.

Share your feedback, read the show notes and get the links mentioned in this episode below!

Listen Now

You can also subscribe via iTunes, RSS, Stitcher or Blackberry.

Here are some of the things you'll discover in this show:

Relationship Marketing

Recently I attended New Media Expo (NMX) in Las Vegas, where I was not only embraced by fellow podcasters, I was overwhelmed by the number of people who came up to me to thank me for this show. I'd like to take this opportunity to thank each and every one of you.

Since I had a mission for this conference, I didn't announce that I would be attending. My hope is that you will be inspired by the story of why I did this, and that you will try it for yourself.

How to build relationships in person, that often start online

In my second book, Launch, I talk about the power of other people. I coined the phrase "Elevation Principle," which consists of great content plus other people minus marketing messages equals growth.

For podcasters, the "other people" include listeners—a segment of whom I call "power users," or people with extreme influence. Without them, it's really hard to grow your business.

I went to NMX with two purposes. I wanted to build relationships with the podcasting community and the parenting community, since I'm a newbie in both of these spaces.

nmx fellow podcasters

New Media Expo was a great event to connect with fellow podcasters.

You'll discover why I only attended a few sessions, and made it a priority to hang around at the end of each session.

One of the best places to meet the speakers is out in the halls, or where the speakers gather to network with each other. They don't seem to attend any sessions other than their own. It's an opportunity to have amazing conversations with influential people.

You'll hear the types of questions I asked to get people engaged, which can develop into real relationships. This is one of the secrets to the success of my business, and it can be for you too.

My take-home lesson is to get involved in real life through face-to-face encounters. One of the best places to do this is at a conference. Our upcoming conference, Social Media Marketing World, is a great place to start.

Are relationships still important AND achievable with social media?

Ted Rubin likes to say that "relationships are the new currency." With all of the different social media channels available, you can reach the world 24/7, without ever leaving your home. It used to be that you had to wait until you were at a company meeting or an event to meet people.

The problem today is that when people click your name or check a box to follow you, they immediately think they have a real relationship with you or your brand.

like following buttons

Just by clicking like, people think that they have a real relationship with you.

A lot of brands believe that they need to get as many likes and followers as possible so they can broadcast to them. It's not about broadcasting, though—it's about building relationships.

Listen to the show to find out why building a relationship online is no different to a regular relationship offline.

How to make people feel like you're giving them your full attention with social media

Ted says that you have to start with what he calls "looking people in the eye digitally." An easy way to do this is to look at their profile and learn something about them.

He often quotes Dale Carnegie's book, How to Win Friends & Influence People, as one of the best social media books ever written.

how to win friends and influence people

The book was written in 1936.

The most important part of the book is on how to connect with people. One of Dale's statements is, "A person's name is to that person, the sweetest, most important sound in any language."

One of the simplest ways to get someone to totally focus on you is to call him or her by name. You can easily get a person's name from their profile and you should always have your name easily accessible as well.

ted rubin about page facebook page

Always make sure that your name and a few personal details are accessible on your profile.

You'll hear the advantages of calling someone by his or her name and how to pick up on personal things that you can then use to make a connection.

Ted says there is no excuse in this digital world for failing to find out something about the person you are talking to. It's these little things that set you apart from everybody else.

Listen to the show to learn why it goes a long way for people to know who you are as a person.

The phrase "Return on Relationship"

Ted says that when he first started to use the phrase in 2009, he thought he had coined it, but soon discovered that back in 2001, there had been a white paper called "Return on Relationship."

He first started to use the expression when he worked at e.l.f. Cosmetics. When Ted joined the family-owned business, they had no marketing budget. This was a huge challenge for him.

Within four years, e.l.f. had grown to a $10 million business, and had about 2.4 million people in their database. Ted saw this as a great opportunity to do promotions and leverage the data with social media.

elf cosmetics

The number of names in e.l.f.'s database increased from 600,000 to 2.4 million, from the use of promotions and social media.

The owners found it hard to understand why he wasn't doing something that led directly to revenue. Ted found a way to get them to understand. It wasn't about return on investment (ROI), it was about return on relationship.

You'll discover what platform Ted used back in 2008-2009 that made him realize he was on to something. At the same time, he had built the first aggregated content site. The blog was very active and it really connected with people.

Listen to the show to learn why the return on relationship today is about the connection, loyalty and sharing you have with people.

Examples of brands that have done this well

Ted is a huge fan of Jet Blue because they listen. They let you know that they care when you have a problem and that they are doing something about it.

jetblue on twitter

Jet Blue does a great job of listening to customers.

Ted likes to say that brands are from Mars and consumers are from Venus. Brands say one thing, and consumers hear it differently. Consumers want to be heard. You can go a lot further if you show that you listen.

You'll hear what happened when Jet Blue's reputation took a hit back in 2009, and how they used social media to overcome it.

Duane Reade is another company that does an amazing job at building relationships. When Ted worked at Collective Bias, he helped build Duane Reade's social presence from 900 to 1.7 million Twitter followers.

You'll find out the strategy and what people associate the brand with.

Listen to the show to find out why critics are very valuable to your business.

The importance of brand advocates

Ted feels that in today's digital world, recommendations and comments made by people are held in high regard. A lot of relationship building and interaction are vicarious—not necessarily resulting from a direct conversation.

Some people watch others' conversations on Twitter or visit a person's Facebook page every day just to get a feel for who they are.

For Ted, advocacy is about people who share and make recommendations. He feels that the comments people make to their friends via social media are more important than reviews.

You'll hear about the best ways to build brand advocates and how their suggestions can help you form a connection with your community.

The best advocates you can have are your employees. A company called Dynamic Signal does a great job of helping company employees build their personal brands.

dynamic signal

You should give your employees a place where they can talk about you on your platform.

Listen to the show to find out how you can pay attention to your advocates.

Other Show Mentions

This week's podcast is sponsored by Social Media Marketing World.

SMMW logoSocial Media Marketing World 2014 is our physical mega-conference, which is set to return to San Diego, California on March 26, 27 and 28.

The conference features more than 80 sessions in four major tracks: social tactics, social strategy, community management and content marketing.

A small sampling of some of the marketers speaking are from brands such as LinkedIn, Discover, Marriott, Huffington Post, H&R Block, Humana and Adobe, among many others.

To reinforce the networking value of this conference, here's a clip from Chris Brogan.

If you want to take your relationship marketing to the next level, this is where you need to be. Be sure to check it out.

Call in and leave your social media–related questions for us and we may include them in a future show.

Key takeaways mentioned in this episode:

Ways to subscribe to the Social Media Marketing podcast:

What do you think? What are your thoughts on building meaningful connections? Please leave your comments below.

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